Half the lights didn't work either which was handy when arriving in the dark! After several calls to reception who seem to put you on hold whenever you speak to them and then never come back, and finally demanding to speak to a manager and ask for the bed to be looked at, it was agreed by a visiting representative that room was not fit for a family and a roll-out bed was bought to the room and we would be moved the following day. Got to the room - one bed only and one dirty, busted, broken pull out bed that was not fit for purpose but also filthy. Happy with this obviously, but wanted to confirm there were 2 separate beds as we were travelling with a teenager. ![]() ![]() After an extremely lengthy check in we were told that the pool view, 2 double Queen bed room booked was not available but 'upgraded' us to a suite. ![]() Booked this as an extra special holiday for husbands milestone birthday.
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